B2B EDI Software

B2B EDI Software Without the Integration Headaches

Even with EDI in place, your team may still be rekeying orders and finishing workflows by hand. Shep's B2B EDI software connects EDI to your ERP and fulfillment systems, so orders move through to shipping instead of sitting in a portal.

  • Connect EDI trading partners with ERP and fulfillment systems.
  • Automate orders, acknowledgements, shipping notices, and invoices.
  • Reduce manual work and get fast support when EDI issues put shipping deadlines at risk.

trusted by leading brands

95%

Reduction in manual order process work.

10X

Faster setup time with new integrations.

ZERO

Additional tools needed for visibility and audit trails.

Shep already connects trading partners to systems like NetSuite, SAP, Oracle, Microsoft Dynamics, Shopify, and major 3PL and WMS platforms. If your team runs on one of these, it’s an integration we’ve done before.
Connect EDI

Connect EDI to The Systems That Run Your Business

When EDI sits apart from your ERP, warehouse, or fulfillment systems, manual intervention is still needed to process the order.

Shep's B2B EDI integration removes that step, moving transactions between your trading partners and the systems your team already runs on. Incoming orders become live sales orders instead of documents someone has to process.

  • Send incoming purchase orders directly into ERP workflows.
  • Connect ERP data back to trading partners for acknowledgements, ASNs, and invoices.
  • Keep EDI and downstream order processes connected instead of managing them separately.
Automate EDI

Automate EDI From Purchase Order to Invoice

Manual EDI processing means repetitive keying, missed steps, and delays that show up as chargebacks later. Shep closes the gap by automating the full order-to-cash lifecycle.

  • Automatically receive, validate, and process customer purchase orders into your ERP as clean sales orders, with no manual keying.
  • Send order acknowledgements and shipping documents as soon as your ERP has processed the order, instead of waiting for someone to trigger them.
  • Route invoices back through the correct EDI workflow once the order is fulfilled.

A simple EDI connection still leaves your team keying the PO into the ERP, sending the acknowledgement, and manually triggering the ASN. Shep does all three automatically, which is why customers see a 95% reduction in manual order process work.

Support the EDI

Support the EDI Requirements of Every Trading Partner

Retailers and trading partners may have their own document formats, communication methods, mappings, and workflow rules. Shep’s EDI software solution supports these requirements inside one platform, with no separate process to manage per partner.

Major EDI document standards and formats, including X12, EDIFACT, XML, and CSV.

Secure trading partner communication protocols, including AS2, FTPS, SFTP, and VAN.

Mapping and cross-referencing between each partner's requirements and your internal systems.

Full-Service EDI

Get Full-Service EDI Without the Support Runaround

When an EDI issue hits during a tight shipping deadline, your team may not have the technical support to diagnose it or know which system is causing the problem. You need a provider that responds quickly and takes ownership of resolving the issue.

That’s what Shep's full-service EDI model is designed to do. One team manages your communications setup, document translation, and trading partner requirements.

  • Support with setup and trading partner requirements.
  • Ongoing monitoring and help resolving transaction issues.
  • A team that manages the integration instead of leaving you to build and maintain it yourself.

This is especially relevant for mid-market teams that don’t have internal technical resources to manage a self-service iPaaS platform. With Shep, your team has support from day one.

EDI Transaction

See Every EDI Transaction Across the Order Lifecycle

When an order passes through several disconnected systems, finding where a transaction stalled can mean checking each system separately.

Shep tracks the order’s end-to-end journey, not just its EDI document, as well as related transactions across internal systems like your ERP and fulfillment platforms. This gives you real-time visibility across all EDI transactions, from document exchange through to order completion.

Track the status of orders Image

Track the status of orders and every related transaction, from the incoming EDI document through your ERP and fulfillment systems.

Identify errors and transactions

Identify errors and transactions that need attention, wherever they happen in that chain.

one view

Give operations teams one view instead of manually checking multiple systems.

Trading Partners

Add Trading Partners Without Adding More Integration Complexity

A new retailer or customer often requires EDI before you can start transacting with them.

Shep connects new trading partners inside the same platform you already have running, so each addition doesn't mean rebuilding a connection from scratch.

  • Add new customer and retailer connections.
  • Configure the required EDI documents and mappings.
  • Keep new integrations connected to your existing ERP and fulfillment workflows.

Once your Integration Fabric is live, onboarding a new trading partner is often completed in days, with setup up to 10x faster than building a new connection from the ground up.


Why Shep

Why Choose Shep for B2B EDI Integration?

Shep goes past basic document exchange
to run EDI as part of one connected workflow.

More Complete Integrations

Automate more of the order-to-cash workflow instead of stopping at basic connectivity, using a Common Data Model each system maps to once.

Responsive Support

One team owns your EDI setup and trading partner requirements, so there’s no vendor blame game when something breaks.

More Automation

A 95% reduction in manual order process work, because Shep automates the steps basic EDI connections leave for someone to do by hand.

One Integration Platform

Consolidate EDI with every other order channel instead of maintaining disconnected vendors. Shep customers see 75%* fewer integrations and customizations to their ERP.

*Based on 10 connections

Customer Proof

See Why Businesses Trust Shep With Their EDI Integrations

Ready to Simplify
Your EDI Integrations?

Tell us which trading partners you need to connect and which ERP those transactions need to reach. If we’ve already built an integration like yours, we'll tell you upfront and show you how fast it can go live.

FAQs

B2B EDI Software FAQs