B2B Integration Platform for End-to-End Order-to-Cash Automation
Connect every order channel to your ERP and automate the work between receiving an order, shipping it, updating the customer and getting paid.
trusted by leading brands
From Order Chaos
to Operational Clarity
Stop managing the 'spaghetti' mess of disparate integrations for portals, marketplaces and emails. Shep eliminates the mess with an intelligent middle layer - our 'integration fabric' - that consolidates and automates your complex order processes between any number of systems.
The Only Tool You'll Need
A unified operational layer designed specifically for the complexities of modern manufacturing and distribution.
Connect
Bring every order and system into one workflow.
EDI
Embedded EDI capabilities to replace your EDI costs with the added benefits of our Integration Fabric.
AS2, FTPS, SFTP, VAN or any other communication protocol built-in to comply with any customer requirements.
Comply with any trading document format for any customer globally.
Interpreting EDI vendor guidelines, performing EDI certification testing and providing on-the-phone mission-critical support, our team of experts are here to help.
Orchestrate
Remove the repetitive steps your team handles manually. Fully automate multi-step, complex processes with our suite of Operations that enforce your business rules, comply with customer requirements, and eliminate manual intervention.
Ingests customer orders in any format (EDI, API, XML, etc.), automatically validates the data, and instantly creates clean sales orders in your ERP without manual keying.
Seamlessly processes change requests from customers, automatically updating the corresponding sales orders in your ERP to ensure accuracy.
Automatically sends order and change acknowledgements, as well as real-time status updates, directly from your ERP to your customers, reducing inquiries.
Observe
See every order, update and exception in one place. Every interaction between all your Customers, Warehouses and ERP organized into one unified order fulfillment process.
Live visual map of your entire order fulfillment process
Complete end-to-end audit trail of all transactions
Multi-system transaction monitoring for each order
Step-by-step logic view for each of your operations
Govern
Manage rules, users and integrations centrally. Central command center to administer users and manage your integrations and order processes.
Manage integration endpoints
and schemas
Control business logic globally or by connection for unique requirements
Administer users and roles
with granular permissions
Operational Wins in Action
Real-world scenarios solved by Shep.
Shep's Integration Fabric standardizes data from every connected system into one language to bring shared context and meaning across the order fulfillment ecosystem. Data becomes consistent, reliable, and universally understood before it is used in any business process.
Hear From Our Customers
Don’t take our word for it, hear directly from other manufacturers & distributors.
Common Questions, Answered
How Shep simplifies integration and delivers a foundation your business can grow on.